Receptionist Admin Job at FMIC For High School Graduates In Kabul:

About French Medical Institute for Mothers and Children

FMIC was established as an innovative four-way public-private partnership between the Governments of Afghanistan and France, La Chaine de l’Espoir “Chain of Hope”, and AKDN. The Aga Khan University is managing this facility as part of AKDN initiative. FMIC is a 171-bed tertiary care hospital for adults, mothers and children, located in Kabul, Afghanistan; providing access to Afghans from all 34 provinces with exemplary healthcare services. FMIC diagnostics offer high-end imaging and state-of-the-art laboratory services; meeting the emergent needs of the Afghan populace. FMIC offers subsidized care through its Patient Welfare Support Programme to patients with no wherewithal to afford the cost of services. Since April 2006, FMIC has disbursed over $44.1M in patient welfare support to over 675,000 patients. FMIC serves over 300,000 patients annually. Furthermore, FMIC has established a 40-bed Women’s and Children’s house to host ultra-poor patients and provide 100% free care including housing and transportation facilities.

Job Summary For Receptionist Admin Job at FMIC For High School Graduates In Kabul :

The Individual will be responsible for receiving cash payments from patients and maintains accurate records of the same on the computer through information system, Schedules patients for procedures, and receives telephone calls and provides necessary information. At time provide patient education including other physician / radiologist orders for preparation for procedures.

Duties & Responsibilities

• Accept cash payments from patients for procedures and keep a computer record of the total.
• At the end of the day, balances cash with receipts to be transmitted to finance.
• Provide a proper information to patient regarding appointment, procedure requirement, cancellation & re-scheduling.
• Make appointments for CT, MRI, Mammography, US, and specific procedures for patients who come in person or call over the phone.
• Answer phones, provide essential information, and/or transfer calls to the appropriate person.
• Greet patients and make them feel comfortable while they are in the facility.
• Responsible for all cash received during his/her duty hours.
• Be able to work in shift duties.
• Be able to work under the pressure and manage task in a proper manner
• Assist related departments with document scanning and filing.
• Coordinate the daily administration of staff, visitors and patients at the facility
• Responsible for welcoming visitors to the facility and direct them to a business site to a proper department.
• Responsible for the operation of the switchboard for the facility.
• Performing clerk tasks within an office setting to support daily operations
• Support the team for all conference rooms and training occurring at the facility.
• To perform office routine support functions
• Any other related task as advised by supervisor.

Job Requirements

• High school graduate.
• Basic computer skills/courses.
• Job relevant courses such as service excellence, telephone courtesy etc.
• Demonstrate caring and helpful attitude at all times while dealing with patient / families and co-workers.
• Good communication and interpersonal skills and ability to build rapport with team members.
• Good written and verbal communication skills in English, Dari or Pashtu and ability to understand and follow written and oral instructions.

Submission Guideline

Interested applicants should send their resume to the Human Resources Department, French Medical Institute for Children, Ali Abad, and Behind Kabul University or email hr@fmic.org.af​.

Please note that only short-listed candidates will be acknowledged. CVs are required to be covered with application letter. Please provide the vacancy number and position title in the subject line.

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